Unified Communications – What Makes It So Important?

Many businesses are starting to become familiar with the concept of unified communications, as they strive to find ways to make their operations more efficient, increase productivity and hone communication activity. But what does unified communications mean, and why is it so important for a business to incorporate a strategy that encompasses unified communications?

Unified Communications

Unified Communications

What is unified communications?

Quite simply, unified communications is a structure or process where communication tools are integrated into one entity, rather than separately. This enables users – both businesses and individuals – to integrate communications such as email, instant messaging, video conferencing, phone calls, etc so that messages can be sent and received in real time.

Why has unified communications become so important?

Businesses have been placing greater emphasis on using unified communications in recent times because of a shift in the way that we communicate these days. Most of us live in an era where we expect to be available, or ‘plugged’ in at all times, so communicating in real time has increasingly become the norm.

Information sharing and immediate forms of communication, such as instant chat messaging, smartphones, cloud computing, VoIP technology including online video conferencing have become the preferred methods of communicating these days, with landlines, fax machine messaging and even email starting to become rather outdated.

Because unified communications technology is immediate it offers a number of benefits to an organisation. For any business operating in a competitive arena, simply not having a robust unified communications strategy compared to its rivals may be enough to push its level of competitiveness down the scale. So, what are the benefits of unified communications?

Being able to get in contact with someone straightaway, either by giving a message or being able to receive a message instantly has huge benefits to a business. It means work can be achieved faster, resulting in greater productivity levels. Because you are able to know who is available where, you can be sure that that person has received your message, unlike traditional forms of communication. For those businesses not adopting unified communications, the delay in information being retrieved, if at all, can cause inefficiencies within the business.

When your communication systems are linked together, not only can it boost productivity and efficiency but it can cut costs, too. You can liaise with colleagues all over the world, and make use of technology that is cheap, or even free, to use. For many businesses, it means there will be less reliance on having to travel to meetings, etc, because real-time communicating can work just as effectively.

For those companies where staff are mobile, unified communications is a real bonus, because it enables workers to stay in contact easily and share data from any location.

Businesses that shun the concept of unified communications put themselves at risk of lagging behind their competitors. They may end up paying more in costs for travel to meetings, or employing office based staff, because they don’t have the leading technology to adapt to changes in current ways of conducting business.

Resource Box: Alex Thomas writes for Maintel – leading experts in unified communications and telecommunications. Alex writes about SEO, business communications and marketing.

Games Security
Telephone System
Office Telephone System: How to Choose the Right One for Small Enterprise
Internet Marketing
Top-Most Internet Marketing Strategies on the Go
Domain Name
5 Useful Tips for Choosing the Right Domain Name
External Giveaway Freebie TechnoGiants Giveaway
MacXDVD
Freebie: MacXDVD Gives Away 10K Free Copies of MacX Video Converter
Flipbook
Giveaway #40: FlipHTML5 Flipbook 3-months Platinum Plan Subscription
iCare Data Recovery Pro
Giveaway #39: iCare Data Recovery Pro Free Download with License Key
Android iPhone
Android Phone
5 Tricks to Speed Up Your Slow Android Phone
Money Online
Great Ways to Earn Money Online With Your Smart Phone
Download Manager for Android
Best Android downloading Softwares
Adsense
On Page Optimization
Understand the effectiveness and important of On Page Optimization
Search Engine
Why Content Marketing is the New Key to Good SEO
Outsource SEO
5 tips that will help you with SEO Outsourcing
MAC Software
Hiring Software
How to Get the Most Out of Your Hiring Software?
DVD Copy
How do you copy DVD with DVDFab DVD Copy Software?
Able2Extract Professional 11
6 Time-Saving Tricks: Featuring Able2Extract Professional 11
Blogging Social Media
WordPress
7 Pros and Cons of WordPress for Blogging!
eCommerce
How to Set Up an eCommerce Store Using WordPress in 7 Steps
Instagram
Instagram Features you Should Maximize
Email Marketing
Infographic: The Giant Email Marketing Statistics Guide
Ecommerce
Infographic: How to Create Your Ecommerce Store With Magento
Ways to Backup iPhone
Infographic: Ways to Backup iPhone – Avoid iPhone Data Loss
Debit cards
The Rise in use of Credit/Debit cards in India after Demonetization