Unified Communications – What Makes It So Important?

Many businesses are starting to become familiar with the concept of unified communications, as they strive to find ways to make their operations more efficient, increase productivity and hone communication activity. But what does unified communications mean, and why is it so important for a business to incorporate a strategy that encompasses unified communications?

Unified Communications

Unified Communications

What is unified communications?

Quite simply, unified communications is a structure or process where communication tools are integrated into one entity, rather than separately. This enables users – both businesses and individuals – to integrate communications such as email, instant messaging, video conferencing, phone calls, etc so that messages can be sent and received in real time.

Why has unified communications become so important?

Businesses have been placing greater emphasis on using unified communications in recent times because of a shift in the way that we communicate these days. Most of us live in an era where we expect to be available, or ‘plugged’ in at all times, so communicating in real time has increasingly become the norm.

Information sharing and immediate forms of communication, such as instant chat messaging, smartphones, cloud computing, VoIP technology including online video conferencing have become the preferred methods of communicating these days, with landlines, fax machine messaging and even email starting to become rather outdated.

Because unified communications technology is immediate it offers a number of benefits to an organisation. For any business operating in a competitive arena, simply not having a robust unified communications strategy compared to its rivals may be enough to push its level of competitiveness down the scale. So, what are the benefits of unified communications?

Being able to get in contact with someone straightaway, either by giving a message or being able to receive a message instantly has huge benefits to a business. It means work can be achieved faster, resulting in greater productivity levels. Because you are able to know who is available where, you can be sure that that person has received your message, unlike traditional forms of communication. For those businesses not adopting unified communications, the delay in information being retrieved, if at all, can cause inefficiencies within the business.

When your communication systems are linked together, not only can it boost productivity and efficiency but it can cut costs, too. You can liaise with colleagues all over the world, and make use of technology that is cheap, or even free, to use. For many businesses, it means there will be less reliance on having to travel to meetings, etc, because real-time communicating can work just as effectively.

For those companies where staff are mobile, unified communications is a real bonus, because it enables workers to stay in contact easily and share data from any location.

Businesses that shun the concept of unified communications put themselves at risk of lagging behind their competitors. They may end up paying more in costs for travel to meetings, or employing office based staff, because they don’t have the leading technology to adapt to changes in current ways of conducting business.

Resource Box: Alex Thomas writes for Maintel – leading experts in unified communications and telecommunications. Alex writes about SEO, business communications and marketing.

Games Security
jQuery Plugins
Best Picks Of jQuery Plugins For Web Developers
Plumbing
How to Optimize your Plumbing Website to get more Calls?
Website
Basics of Website Designing that every successful Web Designer known
External Giveaway Freebie TechnoGiants Giveaway
Focusky Pro
Giveaway #41: Focusky Pro 3-months Plan Subscription
MacXDVD
Freebie: MacXDVD Gives Away 10K Free Copies of MacX Video Converter
Flipbook
Giveaway #40: FlipHTML5 Flipbook 3-months Platinum Plan Subscription
Android iPhone
Chat Apps
Best iOS Chat Apps 2018 – Our Top Rated List
Android Phone
Top Level Apps that Will make Your Android Phone Smarter
iPhone X
The Top 9 Apps Tailored to the iPhone X
Adsense
SEO Professionals
Qualities of a Competent SEO Professionals — Who Should You Hire for Your Business?
SEO
Get the most out of SEO with the Least but the Effective Efforts
SEO Trends
4 Top and Best SEO Trends to Expect in 2018
MAC Software
E-commerce CMS Platform
10 Benefits of Using Magento as Your Preferred E-Commerce Platform
Technology
Technology Trends Expected to Be Major Players in 2018
HEIC Converter
Joyoshare HEIC Converter for Windows Review – The Most Powerful HEIC Converting Tool for iOS11
Blogging Social Media
Blogging
How Blogging Is Crucial To Optimize Your Business Rankings
Social Media Marketing
Some Major Things to Keep in Mind While Planning on Social Media Marketing
Real Estate WordPress
Real Estate WordPress Themes: Some Of The Best Picks
Paid Ads
Infographic: Improvising Quality Score for your Paid Ads
Online Presence
Infographic: How to Maintain a Professional Online Presence as a Service Provider
Smart Cities
Infographic: 3 Reasons Behind the Need for Smart Cities
Customer Loyalty
Infographic: 6 Ways Social Media Can Help Build Customer Loyalty